• Pay with your HSA/FSA card directly, or
• Use your regular credit card and follow Truemed’s instructions to submit your purchase for HSA/FSA reimbursement.

Shipping times depend on your location. Most shipments in the contiguous United States arrive in less than 5 business days but may take longer for some regions and delays due to weather conditions or other carrier delays.

If you ordered multiple items, like accessories, some may arrive sooner than the others. If you have any questions about your order, please chat here with our Customer Success team.

Cleaning your Gardyn Home is quick and simple — most members do it about once a year. With Gardyn Home 4’s easy-clean column design, so there’s no disassembly or deep cleaning required.

When it’s time, Kelby will prompt you for a light clean: just run a citric acid solution through your system, empty and wipe the tank, and you’re done in minutes.

To keep your Gardyn looking and performing its best, use HydroBoost, trim roots, cover empty ySpaces, and refresh your tank occasionally.

Safety tip: Always wear gloves when handling citric acid and follow the PPE guidance on the product label.

Each Gardyn Home includes two built-in cameras that help you and Kelby keep an eye on your plants — not your home. The cameras automatically take photos of your Gardyn every 30 minutes to update the Live View in your app and create time-lapse videos so you can watch your plants grow and share their progress.

For Gardyn members, these images also help Kelby fine-tune lighting, watering, and care recommendations to keep your plants healthy and thriving.

A few important details:

• The cameras are stationary, facing only your plants — never your surroundings.
• No audio is recorded.
• Images are securely stored and used solely to support your Gardyn experience.
• You can review our Privacy Policy for full details.

You’re always in control:

If you’d like to turn the cameras off, open your Gardyn app, tap the three-line menu in the top left, and go to Settings → Gardyn Cameras. When the toggle is green, the cameras are on; when grey, they’re off.

Just note: disabling the cameras means Kelby can’t monitor your plants or provide personalized guidance.

Gardyn Home can grow anywhere in your home as long as there is a power outlet and access to your WiFi network.

No sunlight or waterline required.

Floor space needed: 2 sq. ft.

Dimensions: 2' W × 1' D × 5' H

Gardyn is designed for efficiency:

• Water: Depending upon plant types grown, the Home water usage is estimated about the same as 5-6 dishwasher loads per month — around 95% less than traditional gardening.
• Electricity: For the Home, electricity usage is estimated as comparable to a stand alone tower fan.

Kelby optimizes both automatically for maximum energy savings.

After setting up your Gardyn Home in the app, you can start a 30-day free trial of our monthly membership. You’ll get immediate access to all membership perks, including:

• 10 free monthly plant credits + free shipping ($60 monthly value)
• 60% off additional plants
• Access to exclusive members-only plants
• AI-powered Kelby monitors your plants 24/7 fine-tunes light and water schedule for optimal growth
• Guided growth with Kelby alerts and reminders
• Premium app features like Vacation Mode, Ask Kelby AI chat, timelapse videos, and more

At the end of the 30 day trial, your membership will auto-renew for a monthly fee. If you wish to cancel your auto-renewal, you can at any time in the app.

Membership is NOT REQUIRED to grow with Gardyn, but we recommend it! Members save money and maximize their harvests with smart growing features.

Standard features included with every Gardyn purchase include:

• Full device control with the Gardyn app
• Free replacements for unsprouted plants
• Manage light / water schedule
• Water level monitoring

Not sure if you want a membership? Sign up for a 30 day free trial in the Gardyn app when you set up your device.