Within the Gardyn subscription, you receive yCubes™ to plant in your Gardyn Home device. The seeds they contain are natural elements and, as such, some of them might not germinate.
For Gardyn members, we are happy to replace any yCubes that do not germinate after 28 days. Non-members can have yCubes replaced from their original welcome starter set. Orders for yCubes™ are not eligible for returns or refunds.
Please reach out to Customer Support at email@example.com, or chat with us in the app or on the website, to request their replacement credits. These credits will be added to your account balance and can be redeemed along with your one free shipment per month.